Privacy Policy

creditorclaims.ai llc

Last updated: 2026-05-01

1. Who we are

This website, creditorclaims.ai, is operated by creditorclaims.ai LLC, a limited liability company formed in the State of Delaware, United States (Delaware File Number 10422192), whose registered office is 16192 Coastal Highway, Lewes, Delaware 19958, United States (“we”, “us”, “our”).

We are the data controller responsible for the personal data collected through this website.

For any privacy-related query, or to exercise your rights under data protection law, please contact us via the contact form.

2. What this policy covers

This policy explains how we collect, use, store, and protect personal data submitted through our website – principally through our enquiry form – and the rights available to you.

It does not cover the detailed handling of personal data within a specific investigation or engagement. Where we are formally engaged by a client, the handling of case-related personal data is governed by our engagement terms and any applicable data processing arrangements (see section 8).

3. The personal data we collect

Information you provide through the enquiry form:

Your name
Your firm or organisation
Your work email address
Your professional role
Any information you choose to include describing the nature of a case or matter

Information collected automatically:

Technical data such as IP address, browser type, and pages visited, collected through cookies and similar technologies and through our security systems.

4. Why we use your data, and our legal basis

Purpose	Legal basis
To respond to your enquiry and arrange a scoping call	Legitimate interests – responding to a request you have made; and, where relevant, steps taken at your request prior to entering into a contract
To assess and, where appropriate, take on an engagement	Legitimate interests; performance of a contract
To protect the website and forms against abuse, spam, and unauthorised access	Legitimate interests – network and information security
To comply with legal and regulatory obligations	Legal obligation

Where we rely on legitimate interests, we have considered whether those interests are overridden by your rights, and we have concluded they are not, given the professional, business-to-business nature of the contact.

5. Special note on case information

If you include details of a case or matter in your enquiry, that information may contain personal data relating to third parties – for example, company directors, connected parties, or other individuals relevant to the matter.

Please share only what is necessary at the enquiry stage. Where we go on to be engaged, the handling of such third-party personal data will be governed by our engagement terms and carried out on the appropriate legal basis for the case concerned. Do not send sensitive or extensive third-party data through the website enquiry form.

6. Cookies and similar technologies

We use a limited number of cookies and similar technologies:

Strictly necessary – required for the website and its security to function.
Security / anti-abuse – used by our spam-protection and firewall systems.

7. Security and anti-abuse measures

We protect this website and its forms using security and spam-prevention tools, which may include a web application firewall and a bot-detection / CAPTCHA service. These systems process technical data (such as IP address and interaction signals) to distinguish legitimate visitors from automated or malicious traffic. We also use Cloudflare Turnstile to protect our forms from automated abuse. Data processed by Turnstile is handled in accordance with Cloudflare’s privacy terms.

Records of blocked or suspicious activity may be retained where necessary to protect our systems and, if appropriate, to support the investigation of misuse.

8. Who we share your data with

We do not sell your personal data. We may share it with:

Service providers who help us operate the website and communications (for example, hosting and email providers), acting under contract on our instructions.
Professional advisers and partners (such as instructed lawyers or insolvency practitioners) where relevant to progressing a matter you have asked us to consider, and on an appropriate confidential basis.
Authorities or regulators where we are required to do so by law.

9. International transfers

We are established in the United States, and personal data submitted through this website will be transferred to and processed in the United States and potentially other jurisdictions in which we or our service providers operate.

Where personal data is transferred out of the UK or EEA, we rely on appropriate safeguards for such transfers (for example, standard contractual clauses or an equivalent recognised transfer mechanism).

10. How long we keep your data

We keep enquiry data for as long as necessary to respond to and evaluate your enquiry, and thereafter only as long as needed for our legitimate business, legal, and regulatory purposes.

Enquiries that do not proceed to engagement: retained for 12 months, then deleted.
Enquiries that lead to an engagement: retained in accordance with our engagement terms and applicable professional and legal retention requirements.

11. Your rights

Depending on your location and applicable law, you may have the right to:

access the personal data we hold about you;
request correction of inaccurate data;
request erasure of your data;
object to, or request restriction of, our processing;
request portability of data you provided to us; and
where we rely on consent, withdraw that consent at any time.

To exercise any of these rights, contact us via our conta ct form. You also have the right to lodge a complaint with a supervisory authority – in the UK, the Information Commissioner’s Office (ICO); in the EU, your local data protection authority.

12. Changes to this policy

We may update this policy from time to time. The current version is always available on this page, with the “last updated” date shown above.

13. Contact

creditorclaims.ai LLC 16192 Coastal Highway, Lewes, Delaware 19958, United States